Terms and conditions

TERMS AND CONDITIONS OF USE FOR Hello Fortune Casino

1. LEGAL STATUS

Hello Fortune Casino is licensed by the Government of Curaçao (Curacao eGaming) under license number 34389464 EU and is authorized to operate within its jurisdiction.

2. REGISTRATION AND LOGIN PROCESS

To register an account with Hello Fortune Casino, you must click on the "Register" button on the website homepage and provide your full name, date of birth, email address, and password. You will receive an activation link via email which must be confirmed before you can access your account. We may require you to verify your identity and/or address at any time.

3. GAMES AND SOFTWARE PROVIDERS

Hello Fortune Casino offers a wide range of games from leading software providers including NetEnt, Microgaming, Play'n GO, Hacksaw Gaming, and Vivo Gaming (live). Our website contains over 2,000 titles in various categories, including slots, table games, live casino, and crash games.

4. BONUSES AND PROMOTIONS

Hello Fortune Casino offers a variety of bonuses and promotions to its customers, subject to the terms and conditions outlined below:

• Welcome Bonus: 500% match up to $2,000 + 100 Free Spins on "Gates of Olympus"
• Recurring Promotions:
  • Golden Spin Mondays
  • Weekend Treasure
  • Highroller Bonus

5. VIP AND/OR LOYALTY PROGRAM

Hello Fortune Casino's loyalty program rewards players with points for every real money wager placed on our games. Players can convert their points into tokens, which can be redeemed for cash or used to participate in tournaments and promotions.

6. PAYMENT METHODS AND BANKING TERMS

Hello Fortune Casino accepts various payment methods including Visa/MasterCard, Crypto (BTC/ETH/USDT), and Interac e-Transfer.

• Deposit Methods:
  • VISA/MasterCard: Min $20, Max $5,000, Instant
  • Crypto: Min $20, Instant
  • Interac e-Transfer: Min $20, Fee $1.50
• Withdrawal Methods:
  • Crypto: Min $50, Max $10,000/week, 24-48 hours
  • Bank Transfer: Min $100, Max $20,000/month, 3-5 business days

7. KEY TERMS AND CONDITIONS

In order to use Hello Fortune Casino's services, you must agree to the following terms and conditions:

• You are at least 18 years of age.
• You acknowledge that gambling can be addictive and may lead to financial difficulties if not played responsibly.

8. RESPONSIBLE GAMBLING FEATURES

Hello Fortune Casino is committed to providing a safe gaming environment for all its players. We offer various responsible gaming tools, including:

• Deposit limits
• Time-outs (self-exclusion)
• Self-exclusion options (1 day, 7 days, 1 month, permanent)

9. SECURITY AND FAIR PLAY

Hello Fortune Casino takes the security and fairness of our games very seriously. Our website uses SSL encryption to protect your personal data and we are committed to maintaining the highest standards of game integrity.

10. DISPUTES RESOLUTION

In the event of a dispute between you and Hello Fortune Casino, we will make every effort to resolve the matter amicably and in accordance with our internal policies and procedures.

11. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao and any disputes arising out of or related to these Terms and Conditions shall be resolved through arbitration in accordance with the rules of the Curacao Arbitration Institute.

12. CHANGES TO THESE TERMS AND CONDITIONS

Hello Fortune Casino reserves the right to modify, alter or update these Terms and Conditions at any time without prior notice. It is your responsibility to review our website for updates on a regular basis.

By registering an account with Hello Fortune Casino, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.